German Speaker Account Manager & Team Leader

Title: German Speaker Account Manager & Team Leader

Salary: 40,000 GBP base + benefits + discretionary company bonus

Location: West London

Industry: Retail, Luxury Goods

We are looking for a German speaker who will act both as an Account Manager for Germany, Austria, Switzerland and Italy, as well as a Team Leader of a small team of 3 Sales Executives.

The role is a combination of supporting and managing the existing independent accounts (agents across the territory) and also account managing and growing in-house accounts including department stores and multiple retailers. Amongst other, your responsibilities will be:

– Supporting agents: answering queries, helping grow their accounts with commercial and brand awareness.

– Managing key accounts and looking to grow the business with a long-term view.

– Researching new potential accounts by finding new opportunities within the markets.

– Liaising with the despatch team to ensure orders are delivered accurately and efficiently, as well as monitoring the credit control on payments. Overseeing order processing and helping where necessary.

– Answering all customer queries and building strong relationships with clients

– Reporting to Head of International Sales on a regular basis all information pertaining to the accounts, including running agent weekly and monthly sales analysis

Key competencies that we are looking on a candidate:

– Fluent in German and English is a must.

– Previous experience of Account Management or Sales Support.

– Experience of managing or supervising other team members.

– Personable and positive attitude to maximising sales through professional relationships, whilst understanding business limitations.

– Ability to understand the wider context of managing the Accounts; liaising with different functions of the business internally.