Junior Team Administrator

Title: Junior Team Administrator

Salary: 22,000 GBP + fantastic benefits

Location: Central London (office based)

Industry: Tech / Ethical Trading

Brilliant opportunity to join a well-established, fast-growing, and leading company within its sector as a Sales Administrator. We are looking for an smart and organised individual to join the Client Support Team to support them in delivering a high level of customer service and providing technical support to members and all other external stakeholders by coordinating all administration tasks for the team. Amongst other, your responsibilities will be:

• Work closely with Team Leads to generate weekly Rosters and Induction Calendars
• Support the Team by maintaining all support trackers (spreadsheets) to monitor the team’s work commitments
• Identify and develop new trackers to monitor key performance indicators and track success monthly
• Stay up to date on upcoming new products and feature launches to ensure the team tracker reflects the additional training requirements.
• Act as a conduit between Team Leads and Head of Members Service ensuring information is shared
• Update key documentation and maintain databases to ensure consistent appearance and content is maintained
• Support and coordinate monthly team meetings
• Suggest team admin process improvements.

Skills required for this role:

• Fluency in written and spoken English – other languages very beneficial.
• Minimum of 1 year of Admin experience.
• Friendly and confident telephone manner, with strong and clear communication skills
• Excellent attention to detail and ability to work accurately. Personable and approachable personality
• Organised with good time management

• Proficiency with MS Office Suite, particularly MS Excel and PowerPoint