(ESSEX)German Senior Customer Advisor/Purchasing Executive
TITLE: ESSEX based: German Senior Customer Advisor/Purchasing Executive
SALARY : up to £40, 000 per annum + excellent benefits , 25 days holiday and performance related bonus
Flexible working : Yes.
LOCATION : Colchester in Essex ( Free car parking available)
SECTOR : Purchasing hub for international clients within the manufacturing sector
HOURS: 8.30am-5pm
COMPANY
This is a lovely role ! The company is a specialist business and acts as a purchasing ” hub” for heavy industry and manufacturing clients across the world who are looking for specific components . The business employes about 100 staff globally and the Head office is in Colchester where the team will take orders from clients and then source products globally for dispatch. This is a classic senior level customer care and purchasing role in which you will be taking inbound enquiries from clients who will ask you to source certain pieces of heavy industrial equipment.
Your role is to source that equipment and then liaise with the client , add a ” finders fee” and then liaise with the warehouse who will dispatch it . Nice and straight forward.
THE ROLE: This is a German/English role as you will be supporting the sales team based in Germany
- Take inbound enquiries from industrial manufacturing clients based globally looking for a specific piece of heavy industry or essential spare part
- Liaise with manufacturers and suppliers across Korea, the USA and Europe to source the product
- Negotiate a price and delivery schedule with the supplier
- Add the finder’s fee ( or margin) to the product and create a price quotation for the client
- Negotiate with the client and agree terms of business
- Liaise with the warehouse who will arrange all the logistics
- Constantly update the client
- All post sales administration
- Provide an outstanding level of personal customer care at all times.
REQUIREMENTS
- Fluent German
- Own transportation (the office is based in an old mill)
- Previous experience in sales support customer care or purchasing
Job Overview
Customer Service & Call Centre
Essex
£30000 - £40000 per annum