Swedish Customer Satifaction Executive
Role: Customer Satisfaction Executive (Swedish)
Pay rate: £10.00 (Inclusive of holiday pay)
Expected duration: short project for 2-3 days (with prospect to work on future projects)
Start: Tomorrow or Wednesday
Location: Central London
Company profile:
Our client is a global provider of market research services. they specialise in monitoring, assessing and reporting on how customers feel about specific services and products. they help companies improve customer service, satisfaction and quality, leading to increased business performance.
Description of duties:
*Contacting customers to obtain their feedback regarding the level of services that the client provides to these customers.
*Record the collected data on a web based platform
*Where applicable translate the feedback into English.
*Report to the Project Manager on the progress of the work and regarding any problems with the deadlines in order to ensure that the work is completed correctly and within a deadline date.
Full training will be given in relation to the work required.
Person Specification:
*Advanced level of written English (to be able to translate customer’s feedback into English)
*Ability to multitask
*Results and target orientated
*Self- motivated
*A good attention to detail
*A professional approach
*Customer service experience
*An excellent telephone manner
*Good knowledge of Microsoft Applications and the Internet (desirable)
Job Overview
Customer Service & Call Centre
City of London, London
£9.0 - £10.00 per hour
