Icelandic Speaking – Customer Relationship Supervisor – REMOTE

REF: TC – CSE – ICE – REM

***Icelandic Speaking – Customer Services Executive – REMOTE/Hybrid***

HYBRID working or REMOTE – Ideally from Uxbridge Office, UK but flexible

Mon – Fri / 9am – 5pm

In this exciting role for Icelandic speakers, you will be working as part of our client’s Members Services team. Being the first point of contact for members, effectively handling all interactions and providing positive outcomes. You will act as a brand Ambassador delivering outstanding levels of customer service as you help members, process orders, identify opportunities to develop business and add value. With great space for future progression and development across different areas like events and marketing, will be important to have the ability to follow company procedures accurately and meet service targets.

Requirements

You must have worked in customer service type role where you will have developed excellent MS Office skills as well as the ability to work as part of a team or unsupervised as needed.

Great attention to details and feeling comfortable with inbound calls is essential, keeping strong focus on delivering exceptional customer service.
Good at prioritizing you are comfortable multi-tasking and highly organized. You enjoy learning new things, have an eye for detail and strong communication and interpersonal skills. Critically you understand how to wow customers and know what memorable customer service looks like specially as Icelandic native or fluent speaker.

The Package

Our client offers competitive salaries, company pension, medical, dental, holiday pay, discount on Healthy products, service award scheme, free nutritional shakes at work, and much more.

Who are we?

Our client is a global nutrition company that has helped people pursue a healthy, active life since 1980. Their nutrition, weight-management and personal care products are available exclusively to and through dedicated independent Members in more than 90 countries. It is a publicly traded company on the New York Stock Exchange (NYSE: HLF) with more than 7,800 employees and millions of customers. The company reported net sales of $5 billion in 2014.

This company offers a culture focused on your career to help you expand your talents, develop your career and a chance to change lives.

For over 35 years, they’ve known that good nutrition leads to a better life. If you would love to help them on this mission for nutrition, this is your opportunity!

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