Chinese Speaking Sales Admin Support (Japanese company)

Position: Chinese Speaking Sales Admin Support

Salary: £23,000
Type: Permanent, Full time

Location: London (North), WFH for now

Company:

A Japanese wholesale food supplier is currently looking for a Chinese speaking Sales Support. The ideal candidate should have knowledge of the food sector, familiarity with Japanese food and ingredients, self-motivation, team focused mentality and the ability to work in a diverse and dynamic environment.

Main Responsibilities

• Processing purchase orders from UK and European customers and related administration duties using SAP.
• Dealing with telephone and emailed-based queries relating to customer orders, products and deliveries.
• Supporting the sales team with their customer administration and input of data setting up new lines and pricing.
• Answering phone calls, emails and dealing with queries from clients.
• Providing a high level of customer service to external clients.

Requirements

• High level of IT awareness: SAP. Excel and Microsoft packages.
• Experience of working in a sales /order processing / environment, where you have been previously responsible for the accurate processing or sales orders over the phone and via email.
• Proven experience of handling telephone-based customer queries.
• Ability to work under pressure, to deadlines and collaboratively with others in a cross cultural environment.
• Outgoing and confident with excellent communication skills, both verbal and written
• Highly organised, self-motivated.
• This is a fantastic opportunity to join a growing company with great development opportunities and benefits.
• Knowledge of the food and drinks industry would be good but not essential.
• Japanese speaking is highly desired but not essential.