German Speaking Account Manager & Team Leader

Title: German Speaking Senior Account Manager

Salary: £45-55,000

Location: West London (flexibility to work remotely)

Industry: Retail and Accessories

Would you like to work for one of the most instantly recognisable brands in the UK soft toy and luxury gift markets? How about being part and driving growth of the brand in Europe and beyond?

We are looking for a German speaker who will act both as an Account Manager for Germany, Austria, Switzerland and Italy, as well as a Team Leader of a small team of 3 Sales Executives.

The role is a combination of supporting and managing the existing independent accounts (agents across the territory) and also account managing and growing in-house accounts including department stores and multiple retailers. Amongst other, your responsibilities will be:

– Overseeing order processing and helping where necessary – stock availability checking and allocating

– Supporting agents: answering queries, helping grow their accounts with commercial and brand awareness

– Managing key accounts and looking to grow the business with a long-term view

– Researching new potential accounts by finding new opportunities within the markets

– Liaising with the despatch team to ensure orders are delivered accurately and efficiently, as well as monitoring the credit control on payments

– Answering all customer queries and building strong relationships with clients

– Reporting to Head of International Sales on a regular basis all information pertaining to the accounts, including running agent weekly and monthly sales analysis

Key competencies that we are looking on a candidate:

– Fluent in German and English

– Previous experience of Account Management or Sales Support

– Experience of managing or supervising other team members

– Personable and positive attitude to maximising sales through professional relationships, whilst understanding business limitations

– Ability to understand the wider context of managing the Accounts; liaising with different functions of the business internally.