HOSPITALITY ASSISTANT (SHOWROOM)

• JOB REF: TC-RECEP-ENG 11.02

Job Title: Hospitality Assistant (Showroom)

Location: Central London
Salary: £ 21,686
Start: March
Industry: Furniture (luxury)

This is a really exciting opportunity for a hands-on and proactive professional, that would love to join the showroom team of a huge brand!

Perfect for someone with reception, office management, retail or customer service background.

Your key responsibilities will be to ensure the smooth running of the London showroom internal and external catering provisions, including any events and meetings. Working in a very busy environment, you will have the passion, drive and self-motivation required to achieve high standards.

The role also includes ad-hoc facilities admin duties as well as postal/courier services

Specific responsibilities

• Cover Reception when required
• Greeting clients
• Monitor meeting room diaries to capture any last-minute changes for London Showroom
• Ensure meeting rooms are prepared and well presented
• Assist with moving furniture to help prepare rooms for events and training
• Book meeting rooms and catering for customer visits as required
• Ensure café area is clean, tidy, and replenished though out the day
• Manage stock control and place orders when required
• Process daily courier items; challenging employees when correct information isn’t provided
• Support the organisation of events
• Monitor daily milk supplies, keeping milk urns topped up throughout the day and amending the order as required
• Ensure the coffee machine is cleaned, stocked, and regularly serviced, and the kitchen area is always kept clean and tidy
• Put dishwasher on and empty
• Regularly walk through the showroom on a day-to-day basis to ensure it is presentable and kept to a high standard
• Manage post requirement and contract for the franking machine
• Ad hoc Facilities administration duties as requested by the Facilities Manager (if required, empty recycling bins/ general waste)
• To be customer focussed at all times, by being approachable and exceed expectations
• Build relationships with internal employees and other departments.
• Provide refreshments and lunches as necessary and clear as soon as possible
• Manage lunch requests as they come through and place lunch orders, ensuring all dietary needs are captured and internal policies are followed

Requirements:

• Ideally having previous experience in a Hospitality role
• Proficiency in Microsoft Office Suite (Word, Excel and Outlook)
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Excellent communication and customer service skills

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