English OR German:Hotel Reservations/Customer Care
Title: English OR German: Hotel Reservations/Customer Care Exec
Sector : Hotel, travel and Tourism
Salary : circa £25,000- £29000 +additional £960 as a travel allowance )
(OR Eu 33k if you are based in Germany)
Languages: German OR English
Location of the role: Either in London or in Germany
Work style: Hybrid (3 days in the office and 2 days WFH
Company details: Global hotel business. With the world now starting to travel again this is a busy and exciting role with lots of client contact both face to face and over the phone
Duties
- Taking inbound booking requests and enquiries daily via telephone,emails and chat,
- Work towards maximising revenue through up-selling and cross-selling
- Liaising with teams across the hotel
- Face to face guest relations role
REQUIREMENTS
- Native standard English
- OR
- Native standard German
- Customer care background
Job Overview
Customer Service & Call Centre / Graduate
London
£25000 - £30000 per annum