French speaking Administrator
French speaking Administrator
Location: Staffordshire, Cannock – 100% OFFICE BASED
Working hours: 8.30am- 5.00 Monday to Thursday, Friday 8.30 am – 4.45pm
Salary: up to £27,000
Language: French
Do you love to talk and enjoy providing excellent customer service? Want to use your French language skills every day? Are you excited by social media and the impact digital media has on delivering excellent customer service?
We have an exciting opportunity for you to join our clients Customer Services team. It’s certainly not your average customer support position and you’ll be working in an environment where your French language and customer service skills will make a difference from day one.
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- Utilise your exceptional French language skills to create an impeccable end to end customer experience
- Be the first point of contact for our French customers and support them through every step of their Autosmart journey
- Build strong relationships with our franchisees both in France and internationally
- In French, answer queries, respond to technical questions, handle order and export paperwork, resolve complaints and manage your own customer related projects
- Support colleagues and team members with other non-French country-specific activities as required
Requirements:
- Previous customer service/admin background
- Speak fluent French
- Export/order processing, transportation experience
- Strong admin skills
- Minimum of 1 year in customer service
Job Overview
Staffordshire
Up to £27000 per annum