Dutch/German Sales Admin Support /Client Care

Hello

Are you still potentially looking for something new for 2023? This is a lovely Trilingual role and you can do it mainly working from home ( only 2 days in the office during probation and training). It’s a classic ADMIN/CLIENT SUPPORT role and there are career opportunities for the right people. If you are a fresh graduate, then you will be fully trained and will shadow a senior staffer. The company provides ongoing study support . If you have fluent GERMAN & fluent DUTCH then this is an unusual and varied role. Apply here : Dutch/German Sales Admin Support /Client Care

TITLE : Dutch/German Sales Admin Support /Client Care

Location: Remote (however there will be 4 visits to the office per month during probation )

Contract Type: Permanent role

Language needed: Fluent Dutch and good or fluent German

Salary : £27,000-£34,000 ( a fresh graduate will be considered and full training provided )

Sector : Hotel

The role in a nutshell: This is a delightful and very consultative post-sales admin support role with the emphasis on really looking after customers. There will be full training provided and initially you will need to spend 2-3 days a week in the office for training. However after probation/training , and once you are happy and comfortable with the job, then you will have the chance to work fully remotely if you want to…or on a hybrid basis. The company culture is very open, warm and trusting of its staff. There are also genuine career opportunities both in the UK – and also internationally – and all new job openings are advertised internally in this very large, well respected organisation . The training you will receive is rated as best-in-class.

There is also ongoing study support to help you move forward in your career.

Duties:

• Using Dutch and German daily to communicate with clients across Holland, Belgium , Austria , Switzerland and Germany
• Providing a solid after -sales support
• Helping with product advice, providing pricing information and liaising with the warehouses to arrange deliveries
• Following up after product delivery to ensure that the client is happy
• Updating pricing lists and communicating price changes
• Coordinating product recalls
• Report writing
• Dealing with all customer issues and escalating these where necessary
• Explaining the loyalty scheme

Requirements

• Ability to speak fluent Dutch, German and English
• The desire to embark on a career in post-sales customer support or ADMIN
• Full permission to work in the UK