GERMANY-based: Post-Sales Account Manager (Food)

This is a role for someone who does NOT like to be 100% deskbound! You will be visiting restaurants and retail stores across Germany and monitoring customer satisfaction on a face to face basis as well as providing franchise training to clients. The role is very varied and your role is to help franchise business owners make the most of economies of scale and promotions in buying goods and services. It’s a v nice POST-SALES role based in Dusseldorf . Apply here: GERMANY-based: Post-Sales Account Manager (Food retail)

TITLE : GERMANY-based: Post-Sales Account Manager (Food retail)

Department: Food Supply Chain for Franchise Businesses

Location: Dusseldorf GERMANY

Salary : Total Compensation of Eu62,000 ( comprised of 3 elements: base of Eu48,300 Euros + Bonus of 10% + Car Allowance of 9,000 Euros).

Work culture: Hybrid

Sector : FMCG and Food/hospitality

Company:

Non-profit global supplier and centralised purchasing office for the buying of food across the hospitality sector. This ranges from purchasing ovens and food ingredients to training courses and you will be involved in most aspects of the supply chain. Your clients are franchised restaurant owners who will purchase from your centralised buying hub where they can make savings.

Languages needed Fluency in German and English

Help to deliver internal product awareness programme that highlights the tools, services

and support available through the company to its client members

• Creating engagement strategy with all clients across Germany/Austria Switzerland
• Liaise with existing client and their retail teams
• Help clients understand food and equipment costs and any new savings initiatives
• Explain potential cost savings
• Setting up and attend client meetings, both online and face-to-face, conducting store visits,
• Attend ( and help to direct) training for the retail teams
• Work with the PR team to ensure that all company communication is relevant
• Monitoring client engagement

Requirements

• Fluent German
• Used to dealing with Franchise owners,
• Food Supply chain background
• Based in Germany