GERMANY :Travel Admin Receptionist

This is a lovely role and you will not be desk-bound! This position is based in GERMANY and your role will be to accompany international clients to visa offices and embassies in order to get them their correct travel documents and the visa they need to travel. The role is exciting and varied as you will be meeting people from around the world in person

This include people going on holiday as well as people travelling for business or family issues so you will need a sympathetic ear and patience. Apply here GERMANY Bilingual Travel Admin Receptionist

TITLE: GERMANY :Travel Admin Receptionist

Location: Either Munich or Frankfurt or Berlin

Start: ASAP

Contract type: Full time in the office to welcome and assist visitors

Salary: €32,000 to €35,000 per annum

Working hours: 8-hour schedule between 8.00 am – 6.00 pm (Flexible)

COMPANY : This is a specialist travel-assistance company that helps overseas visitors with everything that concerns getting a visa. The role is exciting and varied as you will be meeting people from around the world in person at embassies and will be providing them with a genuine, caring, service when they need to get visa’s sorted out for overseas travel. You will be dealing with people going on holiday as well as people travelling for business or family issues so you will need a sympathetic ear and patience

The role in a nutshell: Welcoming clients as they arrive at different embassies and then helping them with their visa application process. Full training will be provided

Duties

• You will be delivering a best-in-class customer service to travellers
• Welcoming clients as they arrive at embassies
• Maintaining a check-list of all the relevant papers that will be required for the visa process
• Ensure that the client has the correct documents
• Directing clients from different cultures and with different languages to the correct counter to get official stamps
• Helping with the application process using English and Germany
• Collecting time-critical and confidential documents and passports
• Communicate with embassy teams to make the visa application process run smoothly
• business teams and consulates to ensure success

REQUIREMENTS

• Fluent German and English
• Hold a B driving licence
• Customer service experience ideally gained in travel or hospitality