Visa Consultant

Role: Visa Services Consultant
Start: ASAP
Location: Munich, Frankfurt and Berlin (full time office based)
Salary: €32,000 to €35,000 per annum
Working hours: 8-hour schedule between 8.00 am – 6.00 pm (Flexible)

Our client is a leading provider of premium visa services to businesses and individuals with, European, and global presence. They are looking to hire a Visa Consultant to join their teams in their Munich, Frankfurt, and Berlin offices. The ideal candidate will have good customer service skills, excellent attention to detail, and some administrative experience. Candidates with a background in hospitality, retail, and similar sectors are welcome to apply. You will need to be able to communicate effectively in English and German.

Responsibilities

• Entering data onto consulate electronic forms
• Maintaining accurate database records
• Cross checking completed workloads to ensure the data record is accurate
• Updating clients via email, phone, or face to face meetings
• Managing own time to ensure maximum efficiency whilst remaining flexible to changing priorities.
• Managing electronic filing systems and scanning of files.

Requirements

• Experience in administration or customer service is preferred, but also experience in retail or hospitality would be considered for candidates looking to move into an office-based role
• Fluency in English to a high standard (Both written and spoken) – Essential
• Fluency in German (Essential) – any other languages are advantageous
• Proven excellent communication skills, interpersonal skills and good telephone manner
• Proven organisational abilities and time management skills
• Graduate level degree or equivalent (desirable but not essential)