Receptionist & Corporate Reservations Executive with German
Title: German speaking Receptionist & Corporate Reservations Executive
Sector: Property and real estate company specialising in the hotel & Leisure sector
Location: Central London
Salary: £22,000 Total compensation + excellent onsite benefits
(£20,000 basic per annum plus financial incentives)
Hours: 35 hours weekly covering shifts between 8am-7pm Monday-Friday
The Company
This is a wonderful opportunity to join a dynamic property company with a portfolio of well over 500 locations in the UK and overseas. The company specialises in providing flats and luxury accommodation for business and holiday visitors to the UK who want slightly longer term accommodation and more space than a traditional hotel would normally offer. There has been a huge increase in trade with Germany recently and you would be joining the German team and be using your English and German on a daily basis in a really friendly, fast-paced environment. This role would suit a graduate trainee with a passion for the leisure and tourism industry.
Duties
*Front of house and guest services role with reservations admin
*Dealing with inbound enquiries both over the ‘phone and also via email
*Taking visitor details, booking accommodation and processing visitor reservations
*Managing complaints (where they arise) and ensuring the cancellation policy is clear
*Proactively promoting the property
*Managing promotional offerings and in-house events
*Providing an informal ” concierge” service and providing information on events and activities happening in London
REQUIREMENTS
*Fluent German
*Previous hospitality experience would be helpful
Job Overview
Customer Service & Call Centre / Graduate
London
£18000 - £24000 per annum
