(SWEDISH) Admin & Customer Care
Lovely bilingual customer care role where you will be able to work from home 3 days a week. This is not a call centre so you can really take your time to answer queries and find solutions to customer queries ( they are mainly restaurants). If you have a customer services or admin background apply here:
TITLE : SWEDISH Admin & Customer Services ( Hospitality sector)
Location: Hybrid work ( 2 days in the office. 3 days wfh)
Nearest Train station: High Wycombe station ( free car parking available)
Contract Type: Permanent role
Language needed: Fluent SWEDISH
Salary : Total comp of £31,000
(made up of c £28,500pa + fixed 10% bonus. There are additional benefits including extra holidays)
Company: International hospitality business
Duties: This is a mix of administration and customer care. The role is truly bilingual
- Use of Swedish and English daily both written (email) and spoken
- Logging enquiries
- Dealing with restaurant queries from Scandinavia
- Advising of administrative, training or other facilities that are available to help restaurant owners run their business
- Organising and coordinating staff training dates
- Liaising with external suppliers including food, beverage and packaging suppliers,
- Liaising with suppliers of food and all high value catering related equipment such as ovens, etc
- Organising deliveries
- Writing supplier reports in Swedish
- Liaising with customers holding loyalty cards
Requirements
- Ability to speak fluent Swedish
- Experience of an admin or customer services role in the past (hotels, call centres or other)
Job Overview
High Wycombe, Buckinghamshire
£25000 - £32000 per annum
