ITALIAN Customer Success/Digital Marketing Executive

This is an International Marketing Agency and a thoroughly bilingual role where you will be working with a portfolio of clients across Italy to develop campaigns and programmes for clients. It’s exciting and also varied . You must be able to demonstrate that you care about the clients and are used to working with them to create engaging and exciting content . This role is 3 days wfh and just two days office based in London . Your ITALIAN must be to native standard . Lovely position! Apply here ITALIAN Customer Success/Digital Marketing Executive

Title: ITALIAN Customer Success/Digital Marketing Executive

Language required: Fluent ITALIAN

Contract type: Permanent role

Location : London . Hybrid ( 2 days will be office based )

Salary: £35,000-£40,000 + 10% guaranteed bonus and additional excellent benefits

Sector : Digital Marketing Agency looking to grow its Italian client portfolio

Company Overview

You will be joining this specialist digital marketing agency with a growing client base in Italy. They are now looking for a dynamic Italian native speaker who will create marketing campaigns that will grow the business for them across the country .

Duties: Reporting to the Regional Head of Marketing you will you will have 3 areas to concentrate on:

1)Customer Success: Engage & Assist

• Be the first point of contact for clients, providing them with performance feedback and results
• Understand the clients needs
• Ensure timely and successful delivery of client marketing campaigns, newsletters, virtual events
• Liaise with the team internally to ensure that marketing campaigns are running smoothly

2) Digital Marketing : Create and execute

• Help to create engaging email marketing and display ads campaigns.
• Organise and coordinate virtual events: help with promotional activities prior to the virtual event,
• Upload booth content to the event website
• Host webinars when necessary.
• Uploading content to the company website
• Undertake content improvements, sourcing new content, backlink building and undertake occasional translations.
• Keep social media accounts active (Facebook, LinkedIn, Twitter, Instagram and YouTube)
• Assist in the creation of an editorial calendar.
• Create and send Email marketing campaigns and newsletter
• Develop partnerships with key associations, charities and other industry bodies
• Executing digital marketing campaigns on Facebook Ads to drive leads and newsletter sign-ups

3)General administration: Keep it all running smoothly

• Dealing with customer enquiries
• Provide reports/metrics to clients on their campaign performance
• Manage and host virtual events and webinars as well as maintain webinar calendar and other digital events

Requirements

• Fluent Italian to native standard ( other languages are an asset )
• 1-2 years digital marketing experience
• Excellent copy writing skills in English
• Hands on experience in managing Facebook, Google ads campaigns etc