Enterprise Systems Product Owner

Are you ready to shape the future of your organization’s technological landscape? As an Enterprise Systems Product Owner within this Retail business you’ll help to steer the course of intricate software solutions that power every facet of this business’s operations. This role is not just about managing products; it’s about being the visionary that will help the company meet its growth plans. You’ll bridge the gap between business strategy and technical execution, translating high-level goals into actionable features and enhancements that streamline processes, enhance data-driven decision-making, and elevate user experiences. You’ll see your ideas come to life, driving tangible results and propelling your organization into a future of unparalleled success. This is an exciting opportunity : Apply here !

TITLE: Enterprise Systems Product Owner ( tech)

Sector : Retail technology

Team Technical engineering/delivery teams

Company : Hospitality business

Salary : Total comp of £66,000 ( comprised of a base of £60k + £6k bonus). There are other excellent company benefits

Location : Buckinghamshire

Work style: Hybrid 2 days in the office. The rest is wfh

Car parking : Yes there is car parking on site

The role: This is a customer facing role in which you be directly responsible for the success of a retail software product within the company making sure that the product checks all the boxes from both the business and customer/user perspectives. You will uncover SWOTS and ensure that the product keeps moving onward and upward throughout its lifecycle. You will also be a true partner for the commercial functions’ management teams, representing the aims of Enterprise Systems in business decision-making and in supporting the further growth of the business

• In this role you will be the interface with internal teams across the business and software development teams including developers, designers, architects, etc
• Establish customer needs and then distil these into product strategies
• Provide internal and customer training on how to use the product.
• Understand the rationale behind competitors’ strategies through market analysis and address technical risks.
• Identify the key differentiators to ensure a world class service delivery.
• Serve as a product evangelist and subject matter expert to the teams
• Create business cases to ensure the right product development is prioritised.
• Help to create innovative technology solutions that solve retailers problems
• Provide insights related to customer needs, competitive restaurant landscape, and industry trends
• Provide direction internally and to 3rd parties, to ensure tech solutions are developed which meet the needs of the customer.
• Ensure products are launched correctly with the appropriate stakeholder management and communications in place.
• Track and measure the success of the product . Make data driven decisions on whether to adjust, refine or pivot.
• Help restaurants adopt the product.

REQUIREMENTS

• 3 years+ product management experience in FMCG/Retail environment
• Experience of agile delivery methods, e.g. SAFe
• Experience of UX best practices
• Experience of enterprise architecture best practices
• Experience of supporting both in-house and 3rd party technical engineering/delivery teams