Customer Services, German, Manchester

This is a lovely role within a tight knit and friendly international team based in MANCHESTER. You will need fluency in GERMAN in order to proofread, check and validate important supplier documentation relating to issues such as Human Rights, Sustainability and other criteria. The job is primarily administrative in which you will check and sign-off on documentation and reports. A career path is available for the best talent . This really is an excellent role for someone who enjoys detail-orientated tasks: Apply here: GERMAN admin support in Manchester

Title: GERMAN admin support in Manchester

Location: Manchester (central )

Salary : £23,000 + bonus, 25 days holiday (and additional 8 UK bank holidays) + other bens

Work style: HYBRID Monday & Tuesday (2 days) are wfh. 3 days in the office

Hours: Flexible 9-5.30am ( but you can start or leave earlier depending on work load)

Career Path: There is a structured career path available and annual reviews

Sector Technology

Company : This is a technology platform for the Automotive industry that ensures that suppliers of parts or services to clients such as BMW are compliant when it comes to Sustainability , ethical policies, antislavery and other Human Rights and environmental issues . The team is a tight knit group who all work together to ensure that automotive suppliers are compliant with all their environmental and other legal obligations. It’s a nice role with a great team and is fully bilingual German/English .

This is a ” document checking role” and is viewed as a key appointment : If suppliers fill in forms inaccurately they are deemed ” non-compliant” & will automatically lose their hard-won supplier status to clients including BMW, VW and others. There are real-world impacts to this role.

Duties:

This primarily an administrative, proofreading and checking role. There is no direct client interaction (this is not a call centre) and the job role requires a very refined eye for detail

• Managing a portfolio of 30 SAQ’s per day to be completed over 5 working days.
• Sending out Supplier Assurance Questionnaires ( SAQ’s ) to automotive suppliers across Germany. These can take from 10 minutes to 40 minutes for supplier to complete
• Ensuing all the administration and documents around supplier validations are completed on time
• Ensuring suppliers have received documents and understand them
• Proofreading, checking and verifying that all documents are filled in correctly, and uploaded correctly onto the supplier platform.
• Managing any documentation changes
• Validating and signing off on the documents

REQUIREMENTS

• German to native standard
• A fine eye for detail