Data Centre Technician

Role: Data Centre Technician
Contract Length: 3 months (With a possiblity to convert to permanent)
Pay Rate: £250.00 – £300.00 Daily (PAYE – Inside IR35)
Location: West London (Multiple sites)
Start: ASAP
Working shifts: work business hours or 4 ON/ 4 OFF shift (2 x Days, 2 x Nights, 4 x OFF)

Job description
This role is a unique opportunity to work in some of the most cutting-edge data centres in the
world and contribute to their operational excellence. Our client’s data centres are large-scale
high-density centres where you will be working to make the business the most customer centric
company on earth.

A Data Centre Technician will work as part of the Operations team whose primary
responsibility is the maintenance and upkeep of the data centre infrastructure. This position
requires candidates to be self-starters and highly motivated.

The candidate may be the primary point of contact for both internal customers (for example:
Network Engineers, Systems Engineers, Software Developers, Database Engineers, Technical
Operations) and external customers (Hardware Vendors, Contractors, Service Providers
among others). Team Members will be working in multifunctional environment and must be
able to communicate and promote cross-team functionality.

The position is full time and shift based, operating on a 24*7 rotation. The ideal candidate is
someone with hands-on hardware experience.

Responsibilities

• Work and meet SLAs against assigned trouble tickets via a directed workflow.
• First line touch point for hardware troubleshooting and technical issues.
• Perform regular server hardware repairs including drives and motherboards

• replacements.

• Carry out routine network, server hardware and software related repairs.
• Work with cross-functional teams on a regular basis.
• Adhere to security and safety best practices.
• Participate in Data Centre engineering operations events.
• Participate in daily/weekly team meetings.
• Identify and help create process improvements relevant to the data centre environment.
• Interact with third party vendors & contractors.
• Support the development of other team members

Requirements

• 2+ years of technical experience.
• Intermediate knowledge of computer hardware systems.
• Excellent communication skills, both written and verbal.
• Ability to work well with others in a team environment, displaying excellent time

• management skills.
• Ability to take direction from both a directed work system and/or a team lead.
• Working on a 24*7 shift rotation.

Preferred qualifications

• Basic knowledge of Linux is an advantage.
• Basic knowledge of networking is an advantage.
• Experience with one of the following connection protocols/technologies: SSH,

• TELNET, IPMI, LILO