Dutch/Flemish Digital Marketing Manager
TITLE: DUTCH or FLEMISH Digital Marketing Client Relationship / Retention Manager
Sector: Online Sport, entertainment & gambling
Salary:Up to £40,000 + up to 15% bonus and fantastic benefits
Location:London
The Company
Global entertainment company that works across over 100 countries and has around 15-20 million clients. This is a truly multilingual environment and an exciting place to work, with people coming from all around the world and over 20 languages spoken in the office. This company is at the very cutting edge of new technology and committed to giving its clients a world class entertainment experience.
Main Responsibilities
* You will be responsible for CUSTOMER RETENTION and will be tasked with proactively re-engaging with lapsed customers using creative email campaigns and promotions.
* Liaising with internal departments including country and product teams
* Develop campaigns that are bespoke and show an understanding of your customer using customer analytics
* Create tailored EMAIL CAMPAIGNS that take into consideration to your given market.
* Deliver the campaigns on a weekly and quarterly basis.
* Measure campaign results and net retention rates
* Constantly analyse different customer segments, groups, locations and demographics and align the digital campaign to meet the needs of these groups
* Produce plans to attract and retain customers using onsite messaging, email, SMS, push notifications and social media
* Keep up-to-date with competitors and new trends
REQUIREMENTS
* Fluent DUTCH or FLEMISH
* Digital marketing and email marketing campaign experience
Job Overview
Marketing, Digital Marketing & PR
London
£35000 - £40000 per annum + 15% bonus + benefits