German speaking Customer Service Executive
TITLE: German speaking Customer Service Executive
SECTOR: Premium fashion retailer and designer
LOCATION: Loughborough
SALARY: £18,000 TO £21,000 + Benefits
Our client is a premium fashion retailer present online in three countries. We are looking for a German speaking customer service representative to join the German customer relationship teams. You will manage all communications with customers across a wide range of medias and help before, during and after their orders.
The Role:
– Account manage existing clients
– Providing excellent customer service at all time, via email, Social Media and telephone
– Processing orders, exchanges and returns
– Taking care of administrative tasks
Requirements
– Fluent in English and German (written and spoken)
– Experience with Customer relations
– IT Literate with good knowledge of Excel
– Fantastic communication skills
– Creative, and problem-solving abilities.
Job Overview
Customer Service & Call Centre
Loughborough, Leicestershire
Up to £21000 per annum + Benefits
