Italian speaking Junior Travel Administrator ( trainee)
Title: Italian Speaking Junior Travel Administrator ( Trainee)
Languages: Fluent Italian
Location: London
Salary: £20,000 + free holiday accommodation
Hours: A shift system between 8am-5.30pm
Company
This is one of the best-known holiday clubs in Europe. You will be working with the owners of holiday homes and specific time slots abroad who wish to swap their specific holiday weeks (or their holiday locations) with other owners from around the world. The company is innovative, really fun to work with and has millions of holiday makers as their clients who travel to almost 4,000 luxury resorts across the world. The company also offers its holidaymakers special deals, and lots of promotions that helps people globe-trot around the world and visit fabulous destinations , at reasonable prices.
You will be given full training in this role and it’s a great stepping stone into travel and tourism
DUTIES:
Dealing with all the administration around holiday resort bookings and queries that come in via the mail, email and telephone. This is a sales support ADMIN role which involves problem resolution, administration and complaint handling.
*You will work in an after-sales customer care and guest relations environment
*Investigate any customer complaints and then answer emails/calls and correspondence in Italian , quickly and politely
*Managing customer resort queries and waitlists around those resorts or holiday dates
*Resolve check-in problems
*General office administration
Requirements
*Fluent Italian
*A previous hospitality background ( ideally)
*MS Office skills
Job Overview
London
£20000 - £21000 per annum
