German speaking Reservations Executive
Job Title: German speaking Reservations Executive
Salary: 20,000€ basic + excellent onsite benefits (23,000€ basic after the 1st year)
Languages required: Fluent in French, English and knowledge of Spanish
Job Type: Permanent
Location: Barcelona, Spain
Starting date: Immediate
The Company:
My client is a young well-known innovative leading international serviced accommodation provider, that operates in different countries.
Main Duties:
You will be dealing with the company customers (groups and individuals) handling multiple reservations in the different destinations offered.
The Role:
To handle reservations in accordance with AA standards in a professional and personalised manner.
To deal with all enquiries in a courteous and professional manner, taking every opportunity to close the sale.
To maximise the hotel revenue and guest satisfaction by negotiating customer quotations and cancellations. Having excellent negotiation skills is crucial to offer customers different alternatives.
To maintain excellent relationship with clients and providers at all times.
To manage payments, deposits and keep a record in the company database.
The Candidate:
Fluent in German and English to a mother tongue level. Knowledge of Spanish is required
Excellent negotiation and organization skills
Excellent IT skills: proficient MS Office
Previous experience in similar industry in Customer Service. Knowledge of accommodation market
Previous experience in similar positions developing relationships with customers
If you’re interested in applying, please send your CV to carlos@ablrecruitment.com
Job Overview
Customer Service & Call Centre
Barcelona
€20000 - €23000 per annum
