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French Speaking Customer Support Advisor
French Speaking Customer Support Advisor
Job Type: Permanent (full-time)
Location: SW London
Start date: As soon as possible
Hrs per Week: 37.5 (shift work, may include weekends)
Salary: Up to £22,000 (depending on experience)
We are looking for a passionate, motivated, and resourceful French Speaking Customer Support Advisor, with previous Customer Service experience. Our client works within the Healthcare Service and is based near Kingston-Upon-Thames.
In this role, you will utilise your expertise in handling incoming enquires, reporting trend information when required, and ensure a continuous professional service. Amongst others, some of your main responsibilities will be:
- Replying to email and telephone enquiries in English and French
- Contacting customers with updates about orders or enquiries
- Liaising with suppliers regarding deliveries, technical queries etc
- Proofreading and translating marketing materials from English to French
Skills and experience required:
- Fluent in French and English (written and oral)
- Strong Customer Service skills
- Excellent communication and interpersonal skills
- Excellent time management skills with the ability to multi-task in a busy and dynamic work environment
- Proactive and resourceful approach to tasks
- Passion for high standard service delivery
Job Overview
Category:
Customer Service & Call Centre
Customer Service & Call Centre
Location:
Kingston upon Thames, Surrey
Kingston upon Thames, Surrey
Salary:
Up to £22000 per annum
Up to £22000 per annum
Employment type:
Permanent
Reference:
LL-FS-CS-1219_1576774509
